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Re: Sorry Leupold customer service

Posted: Thu Feb 20, 2014 7:30 pm
by hermit5
APPEARS to be half the power.

Re: Sorry Leupold customer service

Posted: Thu Feb 20, 2014 8:39 pm
by Trent
When you look through one scope that is 30x, and then look through another scope that is 30x I would sure dang hope that everything APPEARS to be the same... not half the power, 25% or 75%... it should be the same. The OP said "had several people compare them, all agreed that this scope is about half the power is should be". This is having several people look through a known 30x Leupold scope and then looking through the suspect 30x scope and confirming that everything looked half as magnified. Whether it is exactly half doesn't really matter.

Re: Sorry Leupold customer service

Posted: Mon Mar 10, 2014 7:09 am
by M1SICKPUPPY
I am still waiting to hear if this has been resolved yet.

Re: Sorry Leupold customer service

Posted: Wed Mar 12, 2014 1:10 pm
by dmakley
After 3 months and 3 returns to the factory I got a new scope in the mail today. This one looks good! Just in time for the Sunshine Classic next weekend. Still a little annoyed that it took this long to get a resolution, but Leupold did make it right. For those that think I was dragging them through the mud, I Like Leupold scopes, but 3 months and 3 returns, and never even acknowledging the problem? That is sorry customer service! They need to work on their return service, and I think a public forum is the perfect place to do a little venting on something like this. The new scope did not come with any paper work as to what was wrong with the original, but I'm happy now.

I also scored 5 bricks of SK Match so life is good!